Support Centre
Help, Delivery & Customer Services
Everything you need to know about deliveries, returns, free Click & Collect, and our price match policy.
UK Delivery Information
We dispatch orders 6 days a week via Royal Mail Tracked 24/48 and DPD Couriers.
- ✓Standard Delivery (2-3 working days): £4.99, or FREE on orders over £50.
- ✓Express Next Day Delivery: £6.99 (Order by 2pm Monday to Friday).
- ✓Full parcel tracking link sent via email & SMS upon courier handover.
- ✓Scottish Highlands, Islands and Northern Ireland may require 1 additional transit day.
FREE Click & Collect
Collect your goods from over 30 participating high street hardware shops nationwide.
- ✓100% Free collection on all items with zero minimum spend threshold.
- ✓Items in local stock are ready for collection in as little as 2 hours.
- ✓Bring your order confirmation reference (BS-XXXXXX) and a valid photo ID.
- ✓We'll hold your items safely in-store for up to 7 business days.
30-Day Hassle-Free Returns
Shop with total peace of mind. We accept returns within 30 days of receiving your order.
- ✓Products must be in their original unopened packaging and unused condition.
- ✓Return in person to any participating local store free of charge.
- ✓Or print a pre-paid tracked return shipping label online.
- ✓Refunds processed to your original payment method within 3-5 working days of receipt.
Our Amazon & High Street Price Match
Transparent UK retail pricing without inflated markups.
- ✓We monitor prices daily against Amazon UK, B&Q, Screwfix and Argos.
- ✓We display genuine competitor comparison prices on our product cards.
- ✓If you find an identical in-stock product cheaper, contact our team to match it!
- ✓Backing honest local trade since 1983.
High Street & Community Support
Supporting independent UK high street merchants and local trade counters.
- ✓Partnered with over 30 independent family-owned UK hardware merchants nationwide.
- ✓Click & Collect keeps footfall and economic vitality in local UK high streets.
- ✓In-store trade counter services: key cutting, paint mixing, and timber cutting.
- ✓Every online purchase helps sustain local trade counters and village hardware stores.
Call Our UK Helpline
0800 123 4567
Mon-Fri 8am-6pm, Sat 9am-4pm
Email Support Team
support@bargainstore.uk
We respond within 2-4 business hours
Visit Our Flagship Store
175 High St, Cowdenbeath KY4 9QE
Mon–Sat 8am–6pm, Sun 10am–4pm • Click & Collect Ready